Federal Trade Commission
MarketingDirector.com's guarantee is written in reference to and in accordance with the Code of Federal Regulations Handbook (§ 239.1).
Defined as MarketingDirector.com, its agents and representatives
Defined as Tree Service business customers of MarketingDirector.com who have successfully purchased its live call services.
Defined as that offered by MarketingDirector.com. Service includes a demand generation service (or lead generation service). This comprises the supply of live telephone inquiries from residential and commercial prospects interested in a range of tree services of commercial benefit to the "Buyer' as defined above.
The trial period only covers the first set of live calls (usually 10 in number) provided by the Seller to the Buyer. The Guarantee covers only this initial trial purchase of live calls (usually 10 in number) from MarketingDirector.com by the Buyer.
The Seller hereby undertakes irrevocably and irreversibly to refund, reimburse or otherwise remit the full price paid to the Buyer for the trial period of Service for any reason whatsoever, at the Buyer's written request. This guarantee is subject to the Time Limit stipulated below.
This guarantee is offered regardless of whether the Service is provided in full or not.
Guarantee Time Limit
The amount paid for the initial trial period can be requested at any point up to and including 30 days from time of the original, initial trial purchase.
Triggering the Guarantee
Buyer's request must be submitted in writing by email to the following email address in the correct format:
Payments made by the Seller under this guarantee will be made via Paypal within 4 working days of receiving the request in writing, to our best endeavors.
Consequences of Invoking Guarantee
When the Buyer requests their money back under this guarantee, the ongoing supply of Service will automatically be terminated owing to buyer dissatisfaction. Any monies paid in advance for Services following the initial trial period will also be reimbursed to Buyer less deductions for calls already provided to the Buyer during the relevant billing period.